Frequently Asked Questions

Everything you need to know about shopping with Carer.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to start your request.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as 'buy now, pay later' options like Klarna and Afterpay.

Are your materials ethically sourced?

At Carer, we prioritize sustainability. We partner only with manufacturers who adhere to fair labor practices and use high-quality, eco-conscious fabrics.