Returns & Exchanges

At Carer, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack Your Items

    Securely place the unworn items with original tags attached into the original packaging or a sturdy shipping box.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and tape it clearly to the outside of your return package.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.